Sales Support Administrator

Our client, who work on some of the most prestigious events across the world including high profile charity dinners, business awards and prestigious sporting events worldwide, is looking for a Sales Support Administrator to join them at their office in Marlow.

We are looking for a professional individual who can pro-actively support the sales team for both events and retail side of the business. Alongside supporting the process, you will be entrusted to be involved in the communication with existing clients both pre and post event.

A friendly, positive, and focused attitude is essential in all aspects of the role. Previous administration experience is advantageous; however, we are also interested in speaking to candidates who can demonstrate the required attributes and are looking for their first opportunity in a sales support position.

Salary: £21,000 to £25,000.

Monday - Friday, 9am - 5:30pm, office based.

Key Responsibilities

• Load End of Event Data onto the company CRM system
• Work with the Finance Team to share information and resolve queries
• Support the Sales Team with Pre-Event duties
• Answer incoming calls, emails and help with general customer enquiries
• Book Event Staffing
• Attend weekly event planning meetings
• Liaise with the warehouse team to help co-ordinate shipments
• Understand customers' needs and provide tailored solutions to maximise customer satisfaction
• Work with the Operations Manager to develop processes, SOP's and systems
• Be able work as one team; you must be willing to help in any area of the business

Skills/Experience

• Previous administration experience, or similar support roles ideal however the most important attributes the successful candidate will be able to demonstrate are communication skills, attention to detail and the ability to work as part of a team
• Exceptional customer service skills
• Planning and organisational skills
• Excellent time management with the ability to prioritise workload effectively and respond to all queries in a timely manner
• Good understanding of Microsoft Office, including Excel

Benefits

• 20 days holiday, with an additional day added each year at the company - capped at 25 days.
• Birthday day-off
• Salary sacrifice pension scheme
• Occupational sick pay scheme
• Life Insurance
• Casual Dress code
• Social events
• Discounted products
• Pizza Friday

Please note that we will only contact those candidates that we assess as suitable for the positions we have currently available based on their experience, training, and skills. If we do not have anything suitable, we will not keep your CV for more than 30 days.

As an equal opportunity employer, Bucks and Berks Recruitment is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.