Service Delivery Data Analyst

Service Delivery Data Analyst
c.6 Month Temporary Contract
Full Time Hours & Office Based
Melksham
Up to c.40,000

Do you possess advanced Excel skills?
Do you have experience with any data visualisation tools such as Power BI?
Are you immediately available and interested in a 3 - 6 months temporary contract?

Our client is a dynamic business and they are looking for an individual to process, analyse and summarise data for reporting and the improvement of their service delivery.

Duties will include;-

• Extract data from various sources for visualisation in QLIK, Excel etc.
• Participate in value stream mapping activities and improvement activities.
• Produce service delivery related KPI's and pareto analysis.
• Use data to initiate improvement action.
• Work to automate reports in order to streamline the reporting process.
• Communicate effectively with senior stakeholders and deliver insights effectively to both technical and non-technical members of staff.
• Supporting escalation issues with orderbook status summaries etc.
• Scheduling activity.

Candidate Specification;-

• Happy to be office based!
• Immediately available to to start a temporary contract.
• Experience with any data visualisation tool such as Power BI or Qlik.
• Strong experience with Microsoft Excel.
• Excellent communication skills.
• Any previous project management experience a great advantage.