Customer Service Administrator

Customer Service Administrator

Taskmaster are currently recruiting for a Customer Service Administrator for our client based in Milton Keynes.

Duties:

• De-briefing of drivers and taking part in ad hoc meetings.
• Process and manage customer service request logs.
• Investigate service failures and action.
• Update and upload photos taken by drivers on the system.
• Liaise with Workshop, driver, and Operations regarding all defects.
• Process and manage reports (will be fully trained on this).
• Manage Hazard & Near miss reports to successful resolution.
• Action query requests.
• Tachograph download from vehicle(s) (will be trained).
• Check drivers documentation.
• Collate documentation for audit.
• Vehicle defect reporting.
• Workshop meeting.
• PPE management.
• Investigate and reduce vehicle misuse.
• Contribute to improving Operational budget costs.
• Deputise for Senior Traffic Dispatcher when required.

Pay Rate: £28,000PA

Hours: 08.30 - 17.30 Monday to Friday (1 hour unpaid lunch)

Please apply for details.

Taskmaster Resources LTD is acting as an Employment Business in relation to this vacancy.