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Field Engineer (Networking and TelecomsMSP)
Company Overview:
We are a leading Managed Services Provider (MSP) specialising in networking and telecoms solutions. Our innovative approach and commitment to excellence have earned us a reputation as a trusted partner for businesses nationwide. As we continue to grow, we are seeking a skilled Field Engineer to join our dynamic team.
About Us:
Join us and become part of a team that is dedicated to delivering cutting-edge networking and telecoms solutions to businesses nationwide. If you are passionate about technology and thrive in a fast-paced environment, we want to hear from you! Apply now to kick-start your career as a Field Engineer with our growing MSP.
Responsibilities:
- Travel to client sites to carry out network installations, configurations, and troubleshooting.
- Install and configure networking equipment such as routers, switches, and firewalls.
- Conduct site surveys to assess network requirements and recommend solutions.
- Provide technical support to clients remotely or on-site as required.
- Troubleshoot network issues and perform root cause analysis to identify and resolve problems.
- Configure and troubleshoot VOIP systems.
- Ensure that installations and configurations are completed according to best practices and company standards.
- Document all work performed, including configurations, changes, and resolutions.
- Communicate effectively with clients and internal teams to ensure that projects are completed on time and within budget.
- Install, configure, and maintain VoIP systems.
- Work with Draytek routers and Unifi network devices, ensuring optimal setup and performance.
- Terminate and run CAT6 cables in various environments.
- Utilise power tools, such as drills, to install necessary equipment.
- Safely use ladders to access and install equipment in elevated locations.
- Deploy WiFi access points across multiple sites.
- Assist in the installation of audio systems including speakers and amplifiers, with provided training.
- Travel to multiple sites, with the possibility of overnight stays for up to three nights.
- Maintain accurate documentation of all installations and service procedures.
Requirements:
- Valid driving license with the ability to travel to client sites as needed.
- Previous experience in a similar role, preferably within a networking or telecoms environment.
- Strong knowledge of networking principles and technologies, including TCP/IP, VLANs, and routing protocols.
- Experience with network installations, configurations, and troubleshooting.
- Familiarity with VOIP technologies and systems.
- Excellent communication and customer service skills.
- Ability to work independently and as part of a team.
Professional certifications such as CiscoCCNA or equivalent are a plus.
Location: Nationwide travel required, remote based role.
Salary: Up to £36,000 per annum + Company Van
Benefits:
- Company van provided.
- Opportunities for professional development
- Dynamic and collaborative work environment
