Housekeeping Manager

Housekeeping Manager

Full Time, Permanent

About Us: Lost Shore is about bringing a world-first and world-beating surf resort to the outskirts of the capital. The largest inland surfing pool in Europe, arriving next to Europe’s largest indoor climbing arena, is putting Scotland on the map for all the right reasons!

But it’s the range of other activities and leisure offerings that make us so special, offering something for everyone.

Picture a surfing paradise where surfers, tourists, and locals converge—a place where adventure meets relaxation.

The Role: Housekeeping Manager 

As the Housekeeping Manager, you'll be critical in creating a comfortable and memorable stay for our visitors. You’ll oversee the housekeeping team and have full responsibility for ensuring that our public areas, lodges and pods are ship shape and ready to greet their inhabitants.

Housekeeper: Oversee the cleanliness and maintenance of all areas of the resort including public areas, lodges and pods, ensuring that your staff follow established protocols for cleaning, laundry and lodges and pod preparation.

Team Leader: Lead and motivate a team of accommodation team members. Foster a positive work environment and encourage teamwork. Schedule shifts, assign tasks and provide training as required.

Inventory Management: Manage inventory of cleaning supplies, linens and amenities and coordinate with suppliers to ensure timely restocking of essential items.

Visitor Experience: Address any housekeeping-related guest concerns promptly and strive to enhance the overall guest experience by maintaining a clean and comfortable environment.

Health and Safety: Ensure compliance with safety protocols and maintain a safe environment for guests and staff.

Budgeting: You will be responsible for increasing revenue and managing budgets and payroll to ensure your team meets and exceeds targets

Qualifications, Skills and Experience

• Minimum of 3 years of managing a housekeeping team.
• A proven ability to lead and inspire a team.
• Detail orientated and adept at multitasking.
• Flexibility to be able to work evenings, weekends and holidays.

Why join the Lost Shore Team?

• A front-row seat to the opening of Europe’s largest inland surf resort.
• Sunsets over the surf lake (because even managers need a moment to breathe).
• A team that knows how to have fun at work but equally understands the value of hard graft.
• A chance to put your stamp on Lost Shore’s legacy.
• On top of an attractive salary you will also enjoy a competitive benefits package including 28 days paid holiday, pension and lots more!