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- Proactively promote the brand and products, resulting in new business opportunities.
- Establish strong and trust-based relationships with customers.
- Create acquisition and nurture campaigns to support growth activity, utilising the enablement tools to optimise productivity
- Support the sales and CSM team with customer insights that will support both new customer acquisition, and existing client retention.
- Support the design, development and updating of user training strategies, plans and materials.
- Manage the CRM (SalesForce) and ensure customer data is kept up to date and relevant.
- Working with various teams within the Company, as well as external partners, to ensure the success of the company’s customers.
- Represent the company at customer meeting, events, trade shows, etc
- Experience in working within a similar role, combining Sales and Marketing activity to secure new business opportunities.
- Experience of working with a complex SaaS platform.
- Knowledge of the Travel, Hospitality, Attraction or Experience industries preferred but not specifically needed.
- Experience in creating product material and sales collateral
- Excellent communication and project management skills.
- Excellent organisational skills and a team player, but with the ability to work independently and make proactive decisions.
- Must be driven, self-motivated, self-starter.
- Ability to multi-task and work effectively on several active projects simultaneously.
- Excellent verbal and written skills
- Ability to fit into a dynamic team environment.
