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Customer Service Advisor

MTrec Recruitment
Posted 23 days ago, valid for an hour
Location

Newcastle Upon Tyne, Tyne and Wear NE12 8YY, England

Salary

£17,000 - £22,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Salary: Not specified
  • Experience required: Previous customer service experience
  • Immediate start date
  • Permanent role
  • Onsite parking available

Rewards and Benefits on Offer

  • Immediate start date
  • Permanent role
  • Onsite parking available
  • Superb company culture
  • Varied and interesting role
  • Friendly working team environment

MTrec’s Client Opportunity

Our client is an established and successful company based in Longbenton. They are currently looking for a Customer Service Administrator to join their team on a permanent basis. If you are interested and meet the person specification of the job role, please apply below.

The job you will be Doing

  • Arranging appointments for clients
  • Managing pipeline/workflow allocated by the management team
  • General correspondence and administration duties
  • Making outbound calls to clients
  • Answering inbound calls, ensuring all calls are dealt with professionally
  • Assist in the training of new staff
  • Providing an efficient, friendly and professional service to all customers, clients and colleagues
  • Assisting with any postal duties
  • Undertaking any training

About You

  • Previous customer service experience
  • Organised and able to work on own initiative
  • Friendly and works well within a team
  • Good communication skills
  • Positive can do attitude
  • Flexible approach to work and workload
  • Open and honest approach at all times
  • Team player
  • Supportive

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.