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  4. Customer Service Analyst - Utilities

Customer Service Analyst - Utilities

Proactive Appointments
Posted a day ago, valid for a month
Location

Newcastle Upon Tyne, Northumberland NE19 2BG, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position is for a Customer Service Analyst based in Newcastle upon Tyne, offering a salary of £25,000.
  • This is a permanent role with hybrid working arrangements, focusing on a busy helpdesk environment.
  • Candidates should have a strong background in customer service, attention to detail, and problem-solving skills.
  • Experience with CRM systems is essential, and prior experience in the utilities sector is advantageous.
  • Due to high application volumes, only suitable candidates will be contacted for interviews.

Customer Service Analyst

Newcastle upon Tyne

£25,000

Hybrid working

My client are seeking a Customer Service analyst to join their team on a permanent basis

This role is working on a small and busy helpdesk and involves a strong focus on Customer Service and attention to detail and problem solving

The ideal individual will be tech savvy and have experience of working with CRM systems

Previous experience working within the utilities (water, gas, electricity) industry will be advantageous

Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. 

Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation

We take our obligations to protect your personal data very seriously.  Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website http://proactive.it/privacy-notice/

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

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