Temporary Service Desk Support

Are you a customer service superstar with a passion for administration? Are you looking for a temporary position where you can put your skills to use and make a difference? We have an exciting opportunity for you!

Our client, a dynamic and forward-thinking organisation, is seeking a Service Desk Assistant to join their team for a 2-month contract. As a Service Desk Assistant, you will play a crucial role in ensuring smooth operations and providing exceptional customer service.

Duties required:

• Providing support to the service desk by answering incoming calls and assisting with customer inquiries.
• Meeting and greeting clients, ensuring a warm and friendly welcome, and directing them to the appropriate personnel.
• Managing emails, responding promptly to inquiries and forwarding messages to the relevant departments.
• Liaising with different departments, coordinating efforts to resolve customer concerns and ensure timely solutions.

Skills required:

• Exceptional customer service skills with the ability to handle customer inquiries and complaints in a professional and courteous manner.
• Strong administration skills, with the ability to prioritise tasks and manage a high volume of incoming calls and emails.
• Excellent communication skills, both verbal and written, with a keen eye for detail.
• Proficient computer skills, including MS Office and email management systems.
• A proactive and enthusiastic approach to work, with the ability to work effectively both independently and as part of a team.

What's in it for you?

• Competitive hourly rate starting from 12 per hour.
• Free parking onsite available.
• Gain valuable experience in a fast-paced and dynamic environment.
• Work with a supportive and collaborative team, where your contributions are valued.
• Develop your customer service and administration skills.
• Temporary assignment, allowing for flexibility in your schedule.

If you are a motivated and customer-focused individual looking for an exciting opportunity, then we want to hear from you! Apply today with your updated CV and a member of our team will be in touch soon.

Office Angels is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.