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Head of eCommerce (Product Management)
Newcastle
£75,000 - £90,000
We are seeking a strategic, customer-obsessed, commercially minded and technically robust Head of eCommerce (Product Management) to join our clients growing team. You will be working hybrid so have mix of working on-site and remotely. As the Head of eCommerce (Product Management), you will lead product thinking across the full eCommerce life cycle and take full ownership of our client’s digital commerce strategy and execution.
Responsibilities: -
- Define and own the eCommerce product vision and roadmap aligned with the business goals and customer needs
- Lead delivery and discovery of all new platform features
- Ensure integration is seamless with internal systems (CRM, payments, ERP and provisioning)
- Own the full customer journey, from browsing to checkout, management and onboarding
- Monitor compliance readiness, operational metrics and platform health
- Communicate with stakeholders
- Be the single point of accountability for eCommerce outcomes
Skills: -
- Strong experience of product management (specifically on eCommerce platforms, including core transactional infrastructure)
- Proven success in leading end-to-end product strategies that drive growth and customer engagement
- Proven success owning and evolving live B2B commerce platforms (ideally withing ERP, Saas or enterprise technology environments)
- Excellent communication, hands-on leadership and stakeholder management skills
- Full understanding of eCommerce architecture
- Excellent product judgment which is backed by a data-led mindset (you will fully understand what drives CAC, CLTV, NNR and how to move them)
If you’re ready for your next challenge, have the experience and skills of a Head of eCommerce (Product Management) and want the opportunity to shape the future of our client’s organisation, please apply today!
Due to the number of applications, we can only respond to candidates that match the required skills and experience.
