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Job description
Actively seeking an enthusiastic application support analyst, with experience supporting Microsoft Dynamics 365 Business Central/ Dynamics NAV, for an exciting new role with a growing UK partner. The role will involve supporting a host of innovative customers on their critical D365 BC environments - ensuring systems are running effectively, solving any bugs/ issues, and working on process improvement projects along the way to maximise efficiency.
This role operates on a hybrid basis, between home and North East based offices.
Roles and Responsibilities
- Day to day 1st/ 2nd line support of my clients Dynamics 365 Business Central/ NAV environments
- Troubleshooting support tickets; triaging issue/ analysing requirements, and delivering solution
- Understanding customer needs and ensuring plans in place to maximise system efficiency
- Analysing areas for product improvement, and working with technical teams on enhancements
Skills and Qualifications
- Proven experience in supporting Microsoft Dynamics 365 Business Central/ Dynamics NAV
- Strengths in 1st/ 2nd line systems support analysis - understanding customer requirements, resolving support tickets
- Technical skills in Jet reporting/ Continia (preferable, not essetial)
- Great analytical skills, ability to work effectively both independently and as part of a team
- Excellent customer service/ communication skills
Whats on offer?
- A progressive role with a growing partner, offering fantastic product/ project exposure in Dynamics 365
- Competitive base salary up to 45,000
- Comprehensive benefits package including 25 days holiday, pension, health cover
- Openings for further certified MS training
- Like minded team environment - great company culture & perks
To discuss this exciting opportunity in more. detail within the Dynamics 365 market, please contact Nick Butter by phone on (phone number removed) or send your current CV to (url removed).
Nigel Frank International is the global leading Microsoft Dynamics Recruitment firm, providing the most Dynamics/D365 opportunities within the global market. Dealing with both Microsoft Gold Partners and End Users, our specific Microsoft Dynamics 365 team specialise in the highest amount of exclusive live roles within the UK market, enabling us to match your requirements with a broad range of exciting opportunities.
I am interested in speaking to any Dynamics candidate who is seeking their next career move, and can ensure complete confidentiality in the process. To talk further about exclusive live opportunities in the UK Dynamics market, please contact me ASAP.
(phone number removed) or via email (url removed)
