Digital Content Executive

Digital Content Executive

Hybrid working from One Strawberry Lane, Newcastle Upon Tyne and from home

Permanent, full time (37.5 hpw)

Circa £26,500 per annum (depending on experience), plus brilliant benefits including health cash plan!

Home Group, a place where you belong

Are you passionate about creating great digital content and supporting a brilliant digital experience for customers, colleagues and website visitors? Can you bring new ideas to make our content and channels even better? If so, we have the perfect role for you!

Following an internal Grow Our Own promotion, we have an exciting opportunity for you to join our Marketing and Communications team as Digital Content Executive. Youll deliver high quality content on our corporate website including our chatbot, online repairs tool, My Home customer account and across social media channels.

Typical day as a Digital Content Executive

• Writing high quality content and building web pages for our corporate website using Umbraco CMS. Youll focus on our customers needs, including accessibility as well as our business objectives.
• Working collaboratively with teams across Home Group to make sure digital content helps customers during their repairs journey. One day you will be creating DIY content on TikTok, the next making sure it's easy for customers to report a repair online.
• Managing our social media platform, using socials to reach diverse audience groups through creative content, targeting and optimisation.
• Measuring the performance of content through metrics, analytics and reporting. Using these insights to influence future content, driving improved performance.
• Use your knowledge of the external environment to understand the reputational risk of getting content wrong and working closely with our governance and policy teams to make sure our website meets our regulatory requirements.

Fancy going home each day knowing that you have helped change our customers and colleagues lives for the better? Youll do that here, working for the 4th Great Place to Work in the UK employer!

You are:

• An experienced digital content creator who has created and managed content for websites and social media campaigns (paid and organic), including designing content around accessibility principles.
• Creative, with an eye for detail who can write, edit and proof-read social media and website content (lets hope you spot no typos here!).
• Excellent stakeholder management skills, who can work collaboratively building productive relationships across teams.
• A track record in interpreting web and social analytics and using these insights to drive performance across content and channels. Youll be experienced in using content management systems such as Umbraco CMS and Orlo or equivalent.
• Youll get where our customers are in their lives, using these insights to turn complex information into customer focused and useable content.

Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship toexternalcandidates for this role. This remains under regular review.

Our team

You'll join Cath and our marketing communications team, we're super passionate about what we do. We're really proud of creating website content that helps thousands of our customers. We're a supportive bunch and like to catch up over an iced coffee (caffeine optional) and empire biscuit.

Job details

• Flexible working hours, Monday to Friday.
• Youll manage your own diary, so if you need to nip out to walk the dog or do the school run, were ok with that!
• This is a hybrid role and youll spend around two days in our office at One Strawberry Lane, Newcastle and the rest working at home. There may be occasional working from other locations to deliver campaigns.

A place where you belong

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best.Together we make Home Group a great place to work!

Whats in it for you?

• 34 days leave (includes bank hols and a me day to use whenever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too!
• Health cash plan saving you from £1140 per annum. Well cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
• Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
• Colleagues really matters to us, thats why were the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
• We Grow Our Own colleagues (not literally of course!), when youre ready for the next step in your career, you can grow with us!
• Generous pension scheme with life insurance of 3x salary. See our full range ofbenefitson our website.

Find out more

ClickAPPLY NOWto see ourDigital Content Executive Job Description,find out about usand forhelp to apply.Don'tdelay on applying as we may close this role early and you might miss out.Finally, do let us know if theres anything we can do, to help you shine in our process by making reasonable adjustments at