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We currently have a role as an Administrator/Office Manager, working with a large UK client, based in Newport.
Main purpose of this role is to assist the Depot Manager achieve the goals of the business unit by utilising effective scheduling & communication while monitoring all engineer activities to ensure the delivery of an exceptional customer experience.
Key Tasks:
- Goods Receipting
- Ordering Goods/Equipment/Materials
- Stock Management
- Programming/Scheduling Work & Engineers
- Dealing with Customer Issues
- Call Handling
- Risk Assessment Method Statements (RAMS)
- Adhering to Quality Management Systems (QMS)
- Supporting Depot Manager
- Out of Hours Rota
- Raising Orders/Quotes
- Dealing with Proforma Customers
- Customer Enquiries
- Managing Regional Emails
- Site & Vehicle Audits
- Raising Invoices
- Internal Team Communication
- Capturing & Recording Engineer Commissions
- Following up Quotes & Orders
- Maximising Sales Opportunities
- Obtaining Materials/Goods/Equipment Quotes
- Attend Health & Safety Meetings
- Support Marketing Campaigns & Digital Media
Capability & Attributes:
Computer Literate. Well Organised. Good & Clear Communicator. Team Player. Work on own initiative. Good Planner. Good Leader/Strong People Skills. Flexible.
If you are interested, we look forward to hearing from you.
