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- Customer service representative
- Customer Service Agent - Driverline
- Customer Service Agent.
- Northampton
- £11.44 per hour
- Monday - Friday, 8:00 AM - 5:00 PM (Includes one in three weekends)
Are you passionate about providing excellent customer service and looking for a rewarding role in Northampton? A leading company is hiring a dedicated Customer Service Agent to join the Driver Line team, helping drivers with their queries and ensuring smooth operations.Duties - Handle incoming calls and queries from drivers efficiently and professionally.
- Provide accurate information and support to resolve driver issues.
- Maintain detailed and accurate records of all interactions.
- Collaborate with team members to improve service delivery and customer satisfaction.
The Candidate - Excellent Communication Skills - Both verbal and written, with the ability to convey information clearly and effectively.
- Customer Service Experience - Previous experience in a customer-facing role
- Problem-Solving Abilities - Ability to think on your feet and resolve issues promptly.
- Team Player - Willingness to collaborate and contribute to a positive team environment.
- Flexibility - Availability to work one in three weekends as part of the schedule.
If you are enthusiastic about customer service and want to be part of a dynamic team, we would love to hear from you!
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