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CRM Support Analyst

Ashdown Group
Posted 19 days ago
Location

Northampton, Northamptonshire NN68AX, England

Salary

£32,000 per annum

Contract type

Full Time

This is an exciting opportunity for a CRM Administrator to join a leading finance firm in the Northampton area. This role is paying £32,000 + generous annual bonus.

To be considered for this position you will have previous experience with a CRM system supporting a large number of internal users across Sales & Marketing.

The ideal candidate will have solid CRM support experience, and be familiar with customer journeys, 'Best Practice' policies, user training, & automation workflows.

As a CRM support analyst / CRM super user you will be familiar with:

  • Creating & managing users & permissions

  • Managing CRM ‘Best Practice’ processes

  • Reviewing functionality & business processes to identify any areas of improvement

  • CRM integration, customisation & automation

If possible, a Zoho CRM background would be preferred, however, my client is willing to consider candidates from a wide range of CRM backgrounds (HubSpot, Salesforce, Dynamics, Odoo). Please note – full Zoho CRM training will be provided, as well as training on JavaScript.

This role is based in Northampton and is paying up to £32,000 + bonus (circa 10% discretionary). If you are an experienced CRM support analyst, CRM administrator or CRM super user, and you are looking for a new challenge please send me your CV immediately.


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