3rd Line IT Engineer

3rd Line IT Engineer

Northampton (Hybrid)

£45,000 - £55,000

VIQU are seeking a 3rd Line IT Engineer to join Managed Service Provider IT business that specialise in providing a broad spectrum of IT services and solutions, from IT consulting and system integrations to cloud services and e-commerce solutions.

As a 3rd Line IT Engineer, you'll be responsible for delivering advanced technical assistance to clients, ensuring the swift handling of incidents, service requests, and updates. Acting as a key escalation point for lower-tier support, you'll maintain effective communication channels.

The position is hybrid with a requirement to be onsite twice a month and within an hour of Kettering.

Requirements of the 3rd Line IT Engineer:

-          Minimum 3+ years as a 3rd line technical support in an MSP.

-          Proficient in Azure, Windows Server, VMWare and M365.

-          Proven experience with core Infrastructure technologies, including Terminal Services, IIS, SharePoint, firewalls, databases, backup, and security software.

-          Good knowledge of VMware vSphere and Microsoft Hyper-V.

-          Ability to excel in a busy helpdesk environment.

3rd Line Engineer

Northampton (Hybrid)

£45,000 - £55,000

To discuss this opportunity further, APPLY NOW for a confidential conversation with your VIQU Consultant. For additional information, contact Dan Freeman at

If you refer someone ideal for this role, VIQU offers an introduction fee up to £1,000 once your referral starts work with our client (terms apply).

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