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Field Service Engineer (Access Control)
Here at Impact Recruitment we are hiring for a leading provider of automatic entry systems specialising in gates, barriers, turnstiles, and related access control solutions. With a strong commitment to innovation and customer satisfaction, they strive to deliver cutting-edge technology and unparalleled service to their clients across various industries.
Salary: 30,000 - 35,000 (DoE and product knowledge)
Hours: 8am - 4pm
Location: Moulton Park (Field-Based)
Benefits: 25 days holiday, Company vehicle, Tools / Equipment, Pension, Medical cover, Death in service.
Key Responsibilities:
- Install, commission, and configure automatic entry systems at client sites, ensuring compliance with safety regulations and industry standards.
- Conduct routine maintenance inspections and perform preventive maintenance tasks to ensure optimal performance and longevity of equipment.
- Diagnose and troubleshoot technical issues with automatic entry systems, including mechanical, electrical, and software-related problems.
- Carry out repairs and replacement of faulty components, ensuring minimal disruption to client operations.
- Provide technical support and guidance to clients and colleagues, both remotely and on-site, to address inquiries and resolve issues effectively.
- Document all service activities, including maintenance tasks, repairs, and client interactions, using electronic systems and written reports.
- Collaborate with other team members, including sales and project management teams, to deliver integrated solutions and exceed customer expectations.
- Stay updated on industry trends, technological advancements, and best practices related to automatic entry systems and access control technology.
Requirements:
- Previous experience as a Field Service Engineer or similar role, preferably in the automatic entry systems or related industry.
- Strong technical knowledge of automatic entry systems, including gates, barriers, turnstiles, and associated access control equipment.
- Proficiency in diagnosing and troubleshooting mechanical, electrical, and software-related issues.
- Excellent communication skills, with the ability to interact professionally with clients, colleagues, and suppliers.
- Proven ability to work independently and as part of a team, managing time effectively and prioritising tasks to meet deadlines.
- Full driving license and willingness to travel to client sites as required.
- Relevant technical qualifications or certifications in engineering, electronics, or a related field would be advantageous.
Impact are acting as an agency on behalf of our client. If you are interested in this role please apply with an up-to-date CV or alternatively call Alex on (phone number removed).
