2nd Line Support Engineer

My Client, based in Cheshire are looking for a 2nd Line Support Engineer to join their technical team.

Main duties:• To offer consumers first-line help desk support. • Helping and collaborating with the team. • To conduct site inspections and offer installation and support locally. • To be able to precisely identify hardware and software issues and to be able to use remote networking and client site visits to fix the majority of client issues. • To give customers excellent customer service by making sure their issues are resolved quickly, staying in touch, and updating them on developments. • To be informed of and follow the health and safety policies and procedures of the company. • They might also be asked to perform additional tasks as needed.Benefits:• Company van including a fuel card for business use • Workplace Pension • Free Parking • 28 Days Annual LeavePersonal Attributes:• Professional in demeanour • Driven to advance in their career • Adaptable and eager to learn • Capable of exhibiting strong initiative • Outstanding in communication, particularly via phone or video conference • Ambitious mindset • Professionally presentedHOW TO APPLYTo be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration • Excellent attendance