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Client Support Manager

Switch Recruitment
Posted a month ago, valid for 5 days
Location

Norwich, Norfolk NR8 6PW, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

SonicJobs' Terms & Conditions and Privacy Policy also apply.

Sonic Summary

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  • A leading national wealth management and financial planning firm is seeking a Client Support Manager to aid in the growth of their paraplanners and administrators team.
  • The role involves providing leadership, overseeing daily operations, and ensuring the accuracy and confidentiality of client records.
  • Candidates should have proven managerial experience in wealth management or financial services, with a preference for those familiar with Intelligent Office or similar CRM systems.
  • A Level 4/Diploma qualification or progress towards it is ideal, along with strong planning and organizational skills.
  • The position offers a competitive salary along with a benefits package that includes bonuses, enhanced pension, and opportunities for career advancement.

We are proud to be supporting a leading national, wealth management and financial planning firm with continued expansion plans. Namely the recruitment of a Client Support Manager to help support the leadership, development and growth of their successful team of paraplanners and administrators.

Responsibilities:

  • Providing first class leadership to the administration and operational teams.
  • Oversee day-to-day office operations, ensuring all administrative activities run smoothly
  • Ensure client records and back office systems are updated, ensuring data accuracy and confidentiality
  • Manage and prioritise workloads ensuring a smooth and efficient operation, in particular during busy periods.

Experience:

  • Candidates need to have proven managerial or supervisory experience within a wealth management or financial services environment.
  • You will have demonstrable experience managing administration and / or paraplanning teams
  • A working knowledge of Intelligent Office (IO) or similar client management systems (CRM) is desirable.
  • You will ideally be qualified to Level 4 / Diploma, or working towards, and have good planning and organisational skills.

In return our client is looking to offer a competitive basic salary as well as an excellent benefits package including bonus, enhanced pension, and plenty of opportunities for career progression and support with professional development / qualifications.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

SonicJobs' Terms & Conditions and Privacy Policy also apply.