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Reed are working with a fantastic growing organisation for their office in Norwich, recruiting for the position of Sales Account Manager to join the team on a permanent full time basis.
Working Monday to Friday 8am-4pm or 9am-5pm (subject to your preference)
Within the role you will manage a portfolio of accounts, with responsibility for managing and nurturing the relationships, having proactive conversations to ensure the best service and retain your clients each year, whilst identifying client needs and upselling to deliver additional revenue, achieving targets and continually improving customer satisfaction.
This role would suit a proactive, enthusiastic and results-driven individual with a passion for sales and account management, a keen eye for opportunities, and ability to promote services to secure additional sales.
Package
- Salary of £26,500 plus bonus/commission of £15,600 = OTE £42,100. (you can earn over £60,000 based on exceeding targets)
- 25 days annual leave plus bank holidays
- Hybrid working- 3 days from home per week.
- Free parking onsite
- Progression opportunities and career development
- Private Health Insurance
- Life Insurance
- Discount platform
- Freebies such as Food, drink, snacks and household items
- Other great benefits
- Sociable friendly team working environment
Responsibilities
- Build rapport with your client base (B2B), proactively contacting your clients to understand their individual requirements, via phone, email and face to face virtual meetings, identifying areas where the company can further support their needs.
- Cross-selling other services and acting on sales opportunities, managing a pipeline of prospective sales opportunities.
- Delivering targets, based on retaining, managing and negotiating annual renewals and upselling business within existing accounts, ensuring pipeline focused on short, mid, and long term revenue opportunities.
- Accurately forecasting revenue, scheduling product deliveries, dealing with queries and supporting the operations team to ensure a great service is delivered.
- Converting new products onto the company service to support specific projects, ensuring customers receive content for online launches.
- Logging customer interaction and reporting data, present proposals to clients to ensure the right outcome in all meetings/discussions.
Requirements
- Proven track record of managing customer relationships from a commercial perspective.
- Sales skills with a desire to overachieve against both personal targets and objectives, with a proven track record of delivering results against both revenue targets and KPI’s
- Able to work collaboratively as part of a team, in a fast-paced environment
- Highly organised, driven, with good time management skills and a methodical approach
- Able to prioritise workload and excellent attention to detail.
- Experience in Digital, Ecommerce, FMCG would be desirable but not essential
- Excellent communication skills, with strong presentation skills and the ability to build rapport and network effectively.
Please apply online with your updated CV as soon as possible if you’re interested, or call Nikki Cranmer at Reed Norwich
Sales | Business Development | FMCG | Digital | Ecommerce | SaaS | Software | Online | Marketing | Account Manager | Account Executive
