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Maintenance Controller
Location of the Maintenance Controller / Fleet Administrator / Service Controller / Fleet Maintenance Planner / Senior Service Advisor / Aftersales Advisor / Workshop Controller / Workshop Administrator / Fleet Controller / Service Maintenance Controller: Norwich
Salary of the Maintenance Controller / Fleet Administrator / Service Controller / Fleet Maintenance Planner / Senior Service Advisor / Aftersales Advisor / Workshop Controller / Workshop Administrator / Fleet Controller / Service Maintenance Controller: £34,000 - £36,000
Hours of work for the Maintenance Controller / Fleet Administrator / Service Controller / Fleet Maintenance Planner / Senior Service Advisor / Aftersales Advisor / Workshop Controller / Workshop Administrator / Fleet Controller / Service Maintenance Controller: Monday to Friday days
My client, a commercial vehicle and hire company who have been in the industry for many years, are looking for a dedicated, and meticulous Maintenance Controller / Fleet Administrator / Service Controller / Fleet Maintenance Planner / Senior Service Advisor / Aftersales Advisor / Workshop Controller / Workshop Administrator / Fleet Controller / Service Maintenance Controller to join one of their sites, based in Norwich, to assist and to support all the workshop / maintenance control.
Main Duties and Maintenance Controller / Fleet Administrator / Service Controller / Fleet Maintenance Planner / Senior Service Advisor / Aftersales Advisor / Workshop Controller / Workshop Administrator / Fleet Controller / Service Maintenance Controller:
- ·Managing the team of Technicians
- ·Identifying parts using manufacturer parts identification tools, & booking of parts to workshop job cards using the Kerridge DMS system.
- ·Answering the telephone & dealing with customer enquiries.
- ·Dealing with customer enquiries on the Service Reception counter.
- ·Preparing job cards & raising invoices in line with works carried out & manufacturer guidelines using Kerridge DMS system, and outside customer authorisation platforms
- ·Managing the Maintenance of vehicles
- ·Ensuring the Vehicle Planners and Schedulers are working correctly
- ·Managing the shifts work load in accordance with customer expectations.
- ·Plus other ad hoc duties related to workshop control and service / fleet administration
- ·Dealing with customers nationwide
- ·Maintenance Scheduling and planning
- ·Communicating with supplier workshops
- ·Ensuring smooth running of the fleet, workshop and maintenance
Previous experience in a fleet or hire / rental company is an advantage. This Maintenance Controller role would suit someone such as Workshop Controller, Senior Service Advisor, Fleet Administrators, Fleet Planners, Fleet Controller and Service Controllers from an automotive background.
The ideal Maintenance Controller / Fleet Administrator / Service Controller / Fleet Maintenance Planner / Senior Service Advisor / Aftersales Advisor / Workshop Controller / Workshop Administrator / Fleet Controller / Service Maintenance Controller will have:
- ·Organisation skills
- ·Previous experience in a service advisor / fleet administrator / service controller / workshop controller role
- ·Automotive experience
- ·Commercial Automotive would be an advantage
- ·IT Literate - Good Computer skills
- ·Customer Focuses and a team player
- ·Knowledge of Operators Licence Compliance and advantage
- ·Previous Experience in a similar role with inspection, MOT and commercial vehicle scheduling and advantage
This is a great opportunity for a Maintenance Controller to work within a dynamic and growing business with fantastic career advancement opportunities.
Please contact Danica Baker at Sprint Recruitment
