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- The ideal applicant will ideally experienced or have a good understanding of working within of a service department of the automotive sector.
- Be able to manage existing customer accounts and build new relationships with customers and be able to deal with a wide range of customers expectations.
- A working experience within a Service Advisor role
- The ability to upsell on service work and service plans
- Customer Focused and an excellent communicator
- Familiarity with using Motor Dealership Database Software
- Professionally communicate with customers about service and repair work required on their vehicle
- Produce Job Cards on in-house computer systems
- Update Customers and Vehicle Records
- Prepare and complete Invoices
- Advise Customer on estimated costs of repairs and timescales of work due to be completed
- Other Ad-Hoc Duties as the Service Advisor role requires
