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Customer Support Advisor

Recruiit
Posted 13 days ago, valid for 13 days
Location

Nottingham, Nottinghamshire NG15 0AR, England

Salary

£18,000 - £25,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Job Title: Customer Support Advisor
  • Location: Annesley, Nottinghamshire
  • Salary: £24,000 - £26,000 + Benefits
  • Experience Required: Working within a similar customer support / customer service role, preferably dealing with business customers
  • Key Skills: Good IT and systems skills, excellent communication, stakeholder management, organized, problem-solving mindset

Customer Support Advisor - Annesley, Nottinghamshire - £24,000 - £26,000 + Benefits

This is a great opportunity for a customer support advisor to join an exciting business in Annesley, Nottinghamshire. You will build relationships with key business customers and assist them to ensure a smooth service and high client satisfaction. The role will include a number of administrative tasks centred around customer service. You will be good with Excel and able to produce accurate reports outlining customer spend, profitability and growth. You will also have excellent communication skills and able to work well within a team and deliver to deadlines.

Key Experience for the Role:

  • Good IT and systems skills including Microsoft Excel and working with a database
  • Excellent communication and stakeholder management skills
  • Well organised and good with administration
  • Working within a similar customer support / customer service role, preferably dealing with business customers
  • Good personality with a 'problem solving' mindset

This business offers a good benefits package and excellent career progression opportunities

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.