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You will be the lead for the on-site IT Support function, acting as the first port of call for internal IT-related queries, either to be resolved by you or the 3 rd party support provider, setting up new users, overseeing the mobile phone contracts/upgrades and looking after company reports and KPI's. They use SAP and experience would be highly desirable, experience or a strong interest in IT is essential.
£28,000 - £30,000. Hours of work 9.00 am- 5.00 pm, with benefits including company bonus scheme, generous company pension contribution of 8%, 26 days holidays plus BH's and training and development. This is a hybrid role, 2 days WFH - after the training period (they may need extra flexibility to be more office-based at some times)
OVERVIEW OF THE ROLE
- Software updates, server/cloud migration and set-up of new hardware
- Liaising with the 3 rd party IT provider
- Key business reports and IT tasks
- IT purchasing, including hardware and contracts
- Inhouse IT support - communicating problems clearly, understanding instructions and advice given by the 3 rd party support provider, and being able to clearly translate this back to the non-techies with the business!
- Mobile phone contracts and upgrades
- Data extraction and analysis, using Excel
ABOUT YOU
- ERP and CRM experience (SAP S4 Hana experience is highly desirable)
- MS Office - especially Excel - formulas as a minimum
- Tech savvy - this is essential
- Strong communication skills are key
- Keen to continuously learn and develop your skills
REF CODE INDOFF
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