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Key Responsibilities Event Delivery & Guest Experience
- Act as the main contact for guests and organisers throughout their event.
- Oversee the smooth running of functions from set-up to close-down.
- Ensure high standards of service, presentation, and guest care.
- Respond to guest feedback quickly and professionally.
- Support in planning and delivering conferences, banquets, and meetings.
- Lead and supervise the events team during shifts.
- Maintain cleanliness, organisation, and readiness of event and service areas.
- Assist with stock control, equipment, and resource planning.
- Handle cashing up, POS, and end-of-day procedures
- Help train, mentor, and motivate team members.
- Foster a positive and collaborative working environment.
- Deputise for the Events Manager when needed.
- Liaise with kitchen, bar, and other departments to ensure seamless events.
- Provide support in other F&B areas when required.
What We’re Looking For
- Previous experience in a similar role within events, hospitality, or F&B.
- Confident team leader with great communication and problem-solving skills.
- Strong focus on customer service and attention to detail.
- Proactive, well-presented, and able to handle pressure calmly
