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3rd Line Engineer

In Technology Group Limited
Posted 23 days ago, valid for 17 days
Location

Oxford, Oxfordshire OX4 2WA, England

Salary

£40,000 - £55,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Position: 3rd Line Engineer
  • Location: Hybrid (initially WFH + client sites visits around the Oxfordshire area)
  • Salary: £38,000- £42,000 (DOE) + excellent benefits, including progression
  • Experience Required: Must have experience as a 3rd Line Engineer
  • Skills Required: Microsoft Windows Server, Active Directory, LAN/VLAN/WAN, Dell/HP Server Hardware, and more

3rd Line Engineer

Location: Hybrid (initially WFH + client sites visits around the Oxfordshire area)

Salary: £38,000- £42,000 (DOE) + excellent benefits, including progression

My client, an established Managed Service Provider is looking for an experienced 3rd Line Engineer to join their team. You will be responsible for supporting the IT infrastructure of all their customer base including server, storage, network, data, and applications.

Responsibilities:

  • 3rd line support- via telephone/email/ticketing systems
  • Troubleshooting of hardware/software issues
  • Maintenance and implementation of client infrastructure & servers
  • Diagnosis and resolution of issues and tickets
  • Regular site visits to customer sites across the Oxfordshire area

Skillset:

  • Microsoft Windows Server 2016 -2022
  • Microsoft desktop OS Windows 10 and 11 Professional
  • Macos, Apple IOS, Android (Desirable)
  • MS Active Directory
  • DNS, DHCP and network services
  • Hosted Exchange email services
  • Office 365/Azure/Hybrid including synchronisation.
  • Microsoft Intune and MDM
  • Server Virtualisation (Hyper-V / VMware)
  • LAN/VLAN/WAN (routers, switches, Wi-Fi, firewall)
  • Communications (VOIP, Leased Lines)
  • Dell/HP Server Hardware
  • MSP experience (desirable- NOT beneficial)

This is a great opportunity for an experienced Support Engineer with an MSP background to get involved in providing support to SMEs across different industries. Please bear in mind my client will also consider experienced 3rd Line Engineers without MSP experience who are looking to move into this environment.

If you are interested, please respond with a copy of your CV for immediate consideration.

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.