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Role: Cleaning Manager
Salary: £30k plus package
Benefits: Free parking, pension scheme, training and development opportunities, health and wellbeing service, healthcare and benefits scheme, reward and recognition awards, Perkbox, paid volunteering days, cycle to work scheme, refer a friend scheme
Job Status: Permanent/Full-Time
Hours of Work: 40 per week, 5 days over 7, occasional evening & weekend shifts as required
Location: Banbury, Oxfordshire
Vacancy Reference: VR/04834
Role Description:
Bridge Recruitment is currently networking for a Cleaning Manager to join the Team of one of our clients, an award-winning national cleaning and security provider. As Cleaning Manager you will be responsible for managing a site-based cleaning team covering cleaning, waste, car park cleaning and customer services. The ideal Cleaning Manager will have experience in managing large cleaning teams, preferably in a retail environment, with the ability to demonstrate true leadership skills.
Responsibilities:
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Allocate tasks and responsibilities to the cleaning team to meet site requirements
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Maintain high standards by monitoring the work completed and making any changes for improvement
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Recruit and coach the cleaning team to achieve best results by having open and continuous conversations together for development
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Communicate daily with partners to resolve issues and build positive working relationships
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Maintain budgets for use of all equipment, stock and on rota planning
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Check equipment is clean and safe to use
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Lead colleague inductions covering health and safety training and role expectations
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Ensure all employee training is recorded in line with company policies
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Accurately report sickness and ensure absence levels are managed correctly
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Other duties reasonably expected to deliver an effective and efficient service to our customer
Requirements:
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Experience of managing a large cleaning team, preferably in the retail environment
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Enhanced customer relationship abilities, you will be an excellent communicator, a clear decision maker and adept in the development of ideas and opportunities
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Exemplary presentation skills with experience of presenting to and engaging management and delivery teams
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Capable of managing change quickly and efficiently whilst maintaining effective service provision
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A high energy professional capable of influencing at a senior level, developing excellence with internal and external partnerships
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Analytical mind who can bring clarity to difficult situations
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Ability to work well with others and continue to deliver results under pressure
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Excellent interpersonal skills and an ability to establish credibility quickly
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Outstanding motivational and people management skills
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True leadership skills necessary to achieve ambitious targets
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A flexible approach and a sense of teamwork
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You will be a results driven, people manager with considerable understanding of customer services excellence within the commercial / property / retail sectors
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Excellent organisational skills with the ability to balance competing priorities and workloads
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Effective networker and relationship developer, who can contribute to a team based culture
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Ability to champion, support and deliver business initiatives
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Solution focused to deliver accountabilities of role and achieve KPIs; a ‘can do’ attitude and willing to go the extra mile
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A Brand Ambassador at all times - in all communication, spoken and written, with colleagues, contractors and all internal and external customers and retailers
