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This is a super exciting opportunity for a Receptionist or Customer Service professional to join a developing and expanding company to help progress their career.
As a Senior Receptionist, you will act as the first point of contact to external visitors both in person and over the phone which will require you to deliver a high quality of customer service which is friendly, helpful, professional, resourceful.
Client Details
My client, who are based North of Oxford, are looking to recruit a Senior Receptionist to join their vibrant office - parking onsite is provided!
They are an organisation within the manufacturing industry who always strive to deliver the highest level of customer service to their customers - they are one of the leading companies within their field!
Description
Key responsibilities of the Senior Receptionist include:
- Overseeing visitor bookings through the companies system, ensuring visitors are logged in on arrival
- Taking control of a busy switchboard, incoming calls for the business, forwarding to appropriate members of staff and taking messages where appropriate
- Authorise meeting room bookings
- Ensuring the client facing meeting rooms are cleared and cleaned between bookings
- Overseeing the stationary supplies, including re-stocking as required
- Receive and coordinate the post and email enquiries received to the general enquiries and reception inbox
- Assist with inducting of new staff, ensuring correct documentation is in place
- Support and guide receptionists across the business
- Providing administrative support to Office Management and Facilities when required
- Effectively oversee a busy reception area
- Making sure the main reception area is always kept clean and tidy
- Providing high quality customer service to both staff and guests
- Ensuring that the service and experience delivered meets the companies values
- Be professional, acting as an ambassador of the company, creating a strong brand image
- Good team player, reliable and good timekeeper
Profile
The successful Senior Receptionist will have:
- Previous customer service experience in a front of house/receptionist role
- Previous administrative experience
- Competent user of Microsoft Office suite
- Flexible and organised
- Excellent interpersonal skills
- Someone who is friendly, helpful, professional, and resourceful
Job Offer
Benefits include:
- Competitive salary
- Annual company bonus
- Generous annual leave package
- Great career progression opportunities
- Working for an expanding company
- Amazing work incentives
- Access to many other excellent benefits
