Customer Service Manager

Recruit4staff are proud to be representing their client, a leading Waste / Recycling company in their search for a Customer Service Manager to work based at their depot in Wrexham

For the successful Customer Service Manager our client is offering:

• £30,000 - £35,000 Per Annum DOE 
• 8 am to 4:30 pm Monday to Friday
• Full-time permanent position
• Free parking on-site

The role - Customer Service Manager:

• Effectively managing a team of Customer Service Executives 
• Training and managing Customer Service Assistants and Representatives
• Deal with incoming calls and ensure they are handled professionally
• Ensuring all required administration tasks are performed in a timely manner
• Co-operate with all departments to ensure effective and accurate communication with customers.

What our client is looking for in a Customer Service Manager:

• 3+ years experience in a Customer Service Management role - ESSENTIAL
• Proven track record of maintaining high levels of customer satisfaction in a fast-paced industry
• The ability to remain patient and calm during stressful situations
• Excellent verbal and written communication skills
• Self-motivation to use their initiative and to innovate when required

Key skills or similar Job titles: Customer Service Manager, Call Centre Manager, Commercial Manager, Customer Service Lead, Customer Service 

Commutable From: Wrexham, Chester, Ellesmere Port, Corwen, Oswestry, 

For further information about this and other positions please apply now

This vacancy is being advertised on behalf of Recruit4staff (Wrexham) Ltd who are operating as a recruitment agency, agent, agencies, employment agency or employment business.