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Job Title: Front of House Shift Manager Location: Lands End, SennenFull time permanent positionSalary: £24,788.00 Job Overview:My client near Sennen is seeking a dedicated and experienced Front of House (FOH) Shift Manager to join their team at this esteemed hotel restaurant. As a FOH Shift Manager, you will play a pivotal role in ensuring the seamless operation of the front-of-house services, assisting the FOH Manager and overseeing various functions and events. This position offers an exciting opportunity to contribute to the exceptional guest experience my clients strive to deliver.Due to remote location on transport is required.
To apply please submit your CV or for more information please contact Steph at Winners Recruitment, Truro.
Responsibilities:• Support the FOH Manager in daily food and beverage operations, ensuring smooth service delivery.• Supervise and coordinate food & beverage staff during shifts, providing guidance and support as needed.• Maintain a strong presence on the floor, actively engaging with guests to ensure satisfaction and address any concerns promptly.• Oversee the setup and execution of functions and events, ensuring all details are handled efficiently and according to guest expectations.• Monitor inventory levels of front-of-house supplies and equipment, coordinating with relevant departments for replenishment as necessary.• Uphold cleanliness and organisation standards in all FOH areas.• Collaborate with the kitchen team to ensure seamless communication and coordination between front and back of house.• Adhere to health and safety regulations, ensuring compliance with food hygiene standards and other relevant protocols.• Act as a positive role model for the FOH team, demonstrating professionalism, enthusiasm, and a commitment to excellence.• Be aware of and communicate dietary requirements and have excellent product knowledge, liaising with the kitchen to review daily specials.Requirements:• Previous experience in a supervisory role within the hospitality industry, preferably in a hotel restaurant or similar establishment with knowledge of food and beverage operations.• Excellent communication and interpersonal skills, with the ability to interact effectively with guests, staff, and management.• Strong leadership abilities, capable of motivating and inspiring team members to achieve collective goals.• Flexible availability, including evenings, weekends, and holidays, to accommodate the demands of the hospitality industry.• Proficiency in basic computer applications, such as MS Office suite and POS systems.
