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Location: PeterboroughSalary: £26,000– £28,000 per annum (depending on experience)Job Type: Full-time (Mon–Fri - 9-5)
About Us:We are supporting a small, dynamic organisation providing supported accommodation for young people aged 16–25. We offer independent living in shared houses and day-to-day support through our open-door office in Peterborough.
The Role:We are seeking a confident, organised, and empathetic individual to join our team in a dual-capacity role that combines administrative support with direct engagement with young people. This is a key support position in a busy, lively environment where no two days are the same.
Key Responsibilities:
- Perform general office duties: filing, photocopying, data entry, and managing supplies.
- Answer phones and handle queries with professionalism and warmth.
- Maintain accurate records, databases, and statistics.
- Type detailed notes during meetings and maintain digital/physical files.
- Support young people with everyday questions and concerns.
- Attend meetings with social workers and young people.
- Accompany young people to appointments and conduct welfare checks at housing sites.
- Assist in organising and running workshops and activities.
- Help oversee housing logistics and ensure smooth day-to-day operations.
Required Skills & Attributes:
- Calm, confident, and adaptable in a busy, sometimes noisy environment.
- Friendly, approachable, and empathetic—especially with young people.
- Strong organisational and communication skills.
- Proficient in Microsoft Office (Word, Excel, Outlook).
- Accurate typing and excellent record-keeping.
- Ability to multitask and respond to changing priorities.
- Comfortable using phone and computer technology.
Desirable Experience:
- Previous experience in office administration.
- Experience working with young people or within a Social Services environment.
Benefits:
- Salary: £26,000 – £28,000 depending on experience.
- 4 weeks annual leave plus statutory bank holidays.
- Enhanced DBS check and safeguarding training provided.
- Free parking.
- Mileage reimbursed at £0.45/mile for work-related travel.
