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Job Title: Operations Administrator
Salary: 22,000 - 26,000 per annum + Company Bonus
Location: South Kirby, Pontefract, West Yorkshire
Job Type: Full Time, Permanent
About the Company:
Established over 30 years ago Intastop have evolved into a leading market supplier of Door, Wall, and Anti-Ligature products.
We have been leading the way in the specialist fields of anti-ligature products and door and wall protection for 30 years. This pedigree, combined with the company's commitment to new product development and leading-edge innovation, ensures Intastop remains a leading manufacturer and supplier to the healthcare, care homes, public and leisure build markets.
We are highly profitable SME and have recently relocated our head office to South Kirkby, Pontefract to expand the business further. Due to growth this is a new position.
Duties & Responsibilities:
- To flexibly support the day to day functions of the Operations/Production department. Including sales order processing, manufacturing paperwork, supply chain management, stock control, logistics
- Provide day to day administrative support to the Operations/Production teams and to assist in every way in meeting targets within the annual budget of the company
- To ensure appropriate paperwork for customer orders is produced. (production orders/ delivery notes)
- To ensure all customers are acknowledged with delivery information within the set company KPI's
- Liaise with Intastop Sales team and the customers in order to keep information flow regarding orders
- Use the SAP system to complete production paperwork in order that stock activity is accurate and customer orders can be despatched
- To record carrier tracking numbers on customer delivery notes and the SAP system
- To deal with delivery issues from customers that arise from Carriers - obtain POD's where required
- To coordinate with the company's warehouse staff and customers for collection of order
- General administration duties for the department comprising of filing, printing, scanning etc.
- Assist in the company's goods returned procedure and customer complaints as necessary
- Assist in the company's logistics requirements, including purchase orders, raising commercial invoices & organising couriers for both domestic and international orders
- Assist in the raising of supplier purchase orders and booking in of supplier deliveries by means of the company's SAP system
The Candidate:
Key Skills and Competencies:
- Proficient in the use of Microsoft packages including Outlook, Word and Excel
- Experience working within an office environment
- Willingness to learn and a can-do attitude
- Excellent written and oral communication skills
- Good numeracy skills
- Ability to build rapport with people at all levels
- Personal Characteristics
- Highly organised, able to multitask & prioritise workload
- Self motivated, determined
- Capable of working on own initiative
- Punctual, reliable, and professional
Benefits:
- Competitive salary and holiday package
- Flexible working. (early finish at 1.30pm for 3 out of 4 Fridays)
- Pension scheme (4% company contribution)
- Health Scheme
- Company bonus scheme
- Employee benefits scheme (discount on shopping, days out and holidays, access to counselling and an on-line GP service)
- Death In Service
- On site Free Parking
Please click the APPLY button to send your CV and Cover Letter for this role.
Candidates with the experience or relevant job titles of; Operations Assistant, Administrator, Customer Service Assistant, Client Services Assistant, Operations Assistant, Business Support, Business Administrator, Production Administrator, Production Assistant, Production Admin may also be considered for this role.
