Restaurant Manager Hotel

We are seeking to appoint an approachable, passionate and highly skilled Manager for our 2 AA Rosette Restaurant.

The main purpose of the job is to ensure the smooth running of the department, exceeding customer expectations whilst driving sales and effectively managing the Orangery Team.

You will play a key role in establishing the Orangery as “the fine place to dine”, maintaining a regular presence and circulating freely during service to invite comments, resolve any issues and continually check on guest satisfaction.

Your main accountabilities will include:

• Leading and directing an efficient and courteous service and set up and delivery and presentation of food and beverages.

• Recruitment, training, development and management of all restaurant and bar staff.

• Responsible for the maintenance, cleanliness and appearance of the department, both front and back of house. Ensure all Mise-en-place duties are completed on time.

• Drive sales through inspirational leadership and marketing, communicating incentives to the department and promoting and co-ordinating promotions and events e.g. Valentines, New Year’s Eve

• Responsible for resolving all internal/external customer complaints.

• Ensure compliance with licensing laws.

The ideal candidate will be able to provide evidence of:

• A minimum of 2 years experience at Management level in a comparable food and beverage establishment. 

• Strong leadership and effective people management skills.

• Excellent organisational, planning and time management skills, with the ability to set priorities for self and others and the ability to work under pressure and to manage a diverse workload with competing priorities.

• Previous experience of controlling expenses in line with budgeted targets.

• Previous experience of liquor stock control, including wastage, stock reduction, rotation of stock to achieve budgeted targets.

• Previous experience of working towards sales projections and profit achievement .

• High attention to detail and a passion for achieving high standards

• A strong knowledge of Health and Safety Compliance, Food Hygiene and Food Safety requirements.

Our Perfect match will possess the following essential personal attributes:

• Exceptional interpersonal skills

• Resilience and ability to work effectively in a demanding front facing role

• Pro-active with excellent follow through on tasks

• Good time management and organisational skills

• Attention to detail 

• Excellent personal presentation and an engaging, outgoing manner.

Availability:

The position is full time: 5 days from 7. The normal hours of work are 45 per week.

Full flexibility to work weekends, early mornings and evenings is essential to meet the commercial needs of the business.

Salary: 

£40,000+ OTE

Employee Benefits:

Our dedicated employees benefit from a comprehensive package of rewards and benefits*, including:

• Complimentary Health Club Membership (following a qualifying period) and discounted Membership for partners

• Complimentary Annual Health Check

• Free annual Aqua Thermal Journey

• Four Health Club family day passes per year for friends and family

• 35% discount at all Ribby Hall Village eateries

• 35% discount off The Spa’s Aqua Thermal Journey, Treatments and Hotel stays

• Staff Card Loyalty Points

• Preferential rates for self-catering accommodation

• 10% discount on Ribby Hall Village Nursery costs

• Access to a variety of health and wellbeing schemes, includingMedicash membership

• Personal uniform

• Automatic enrolment pension scheme

• Cycle to Work scheme

• Employee long service rewards

• Reward and recognition scheme

• Employee Referral Programme

• Annual Employee Celebration

• Based in over 130 acres of beautiful countryside?

*subject to terms and conditions