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Service Desk Analyst

Proactive Appointments
Posted 20 hours ago, valid for 10 days
Location

Reading, Berkshire RG30 3HG

Contract type

Full Time

Retirement Plan

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • Our client is seeking an experienced Service Desk Analyst for a permanent on-site position with the possibility of remote work after the probationary period.
  • Candidates should have at least 3 years of experience in a Service Desk or Cloud Service Desk environment, with 2nd Line Support experience being essential.
  • The role offers a competitive salary along with a comprehensive benefits package that includes annual leave, a pension scheme, health cover, and training opportunities.
  • Key skills include proficiency with O365 and Microsoft Cloud Fundamentals Certificates, with knowledge of Microsoft Azure considered a plus.
  • Only suitable applicants will be contacted due to the high volume of applications received for this role.

Service Desk Analyst

Our client is urgently looking for an experienced Service Desk Analyst to join their team on a permanent basis.

Please note, the role is on-site for the duration of the probationary period. Once passed, there will be 1 day each week for remote working.

You will be rewarded with a brilliant salary and benefits package including annual leave, pension scheme, remote working (after probation), health cover, training & development, discounts, a truly fun and friendly team, free parking, the opportunity to move up the ladder and many more perks!

Service Desk Analyst – Key Skills:

  • 3+ years in a Service Desk/Cloud Service Desk environment
  • 2nd Line Support experience, any 3rd Line Support experience is beneficial
  • Good experience with O365 (Exchange, Outlook, Teams) etc
  • Microsoft Cloud Fundamentals Certificates, such as AZ-900
  • Microsoft Azure is very nice to have 

Service Desk Analyst

Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. 

Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation

We take our obligations to protect your personal data very seriously.  Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website http://proactive.it/privacy-notice/

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.