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IT Support Engineer - 2nd/3rd line

Robert Half
Posted 23 days ago, valid for 13 days
Location

Reading, Berkshire RG31 4UR

Salary

£25,000 - £40,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Position: IT Support Engineer - 2nd/3rd line
  • Location: Theale
  • Salary: £38,000
  • Experience required: 5+ years IT Support experience
  • Skills required: 1st/2nd/3rd line support, Windows, Linux, AD, M365/Office 365, Networking, Storage

IT Support Engineer - 2nd/3rd line - Theale - £38,000

Robert Half are working with a great client in Theale on the recruitment of an IT Support Engineer.

The successful candidate will have broad experience and be happy to work in tight IT team and deal with 1st/2nd/3rd line support

Required skills/background

  • 5+ years IT Support experience
  • 1st/2nd/3rd line support
  • Broad experience across Windows, Linux, AD, M365/Office 365, Networking, Storage

Role overview

Technical Issue Resolution

Respond to user inquiries, troubleshoot technical problems, and provide effective solutions for hardware, software, and network issues.

Hardware and Software Maintenance:

Install, configure, and maintain hardware components and software applications, ensuring they are up-to-date and secure.

Remote and On-Site Support:

Provide remote and on-site assistance for users, addressing issues through phone, email, and remote desktop tools.

IT Support Engineer - 2nd/3rd line - Theale - £38,000

Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice

Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: gb/en/how-spot-recruitment-scams-and-protect-yourself

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.