Activities Coordinator

JOB DESCRIPTION AND PERSON SPECIFICATION

Community Health and Wellbeing Coordinator

JOB TITLE: Community Health and Wellbeing Coordinator – Extra Care

REPORTS TO: Registered Manager, Scheme Manager

SUMMARY OF POST: To work in partnership with individuals and their communities to identify and address health and wellbeing needs, improve health, prevent ill-health and reduce inequalities.

Duties and Responsibilities:

• Address the causes of poor health and wellbeing in the broadest sense (causes of the causes). They do this by taking an holistic ‘whole person’ approach regarding physical, mental, emotional and social health and wellbeing and resilience.
• Work with individuals, groups and communities to identify what matters to them, building on their strengths to improve health and wellbeing.
• Understand the local and accessible services and resources available, to which people in the community can be signposted to support their health and wellbeing needs.
• Identify gaps in available services and resources preventing individuals and communities from achieving optimal health and wellbeing.
• Build relationships with local organisations and groups.
• enable individuals, networks and the communities in which people live or work, and in the ‘place’ or locality in which people are living, to address unmet needs to improve their health and wellbeing.
• Work autonomously within the scope of their role and within legal and ethical requirements to implement strategies and policies that promote health and wellbeing.
• Manage data and information and maintain accurate records.
• Provide interventions that support health and wellbeing for individuals in specific settings (e.g. education, healthcare, housing, criminal justice, job centres, workplace, community, care) or in different communities (e.g. Black, Asian and ethnic minority (including Gypsy, Roma and Traveller) communities, carers).
• Use a range of methods, and behavioural science, working with people to develop their knowledge, skills and confidence to tackle their own problems and challenges affecting their health and wellbeing.
• Work alongside people as equal partners, actively listening to what matters to them, building trust and rapport to help them to recognise what they need, and to connect them with the best available support or intervention to meet their need.
• Help people to identify barriers preventing them from accessing local resources or existing services appropriately. They are at the front line of the evolving integrated health and care system, helping people to navigate complex services and providing coordination when necessary.
• Identify appropriate support and where there may not be any obvious provision by statutory health and care services, connect with and involve the wider public, private and voluntary sectors, and potentially initiate new activities or programmes.

• Work collaboratively to help people identify sources of support within their local communities (particularly underserved areas). Work with local groups and organisations to help develop support in relation to identified needs and resources (assets) within that community.
• Work collaboratively with leading agencies to tackle health inequalities that occur when certain groups, or people in certain areas, suffer more ill-health than people like them in other communities, areas or places.
• Supporting the schemes to coordinate events/activities.

Personal Attributes:

• Process and procedure driven
• Excellent communication skills
• Ability to work on own initiative and as part of a team, managing your own time and activities
• Good planning and organisational skills
• Excellent time management skills
• A caring and patient nature
• Ability to cope with pressure
• Ability to cope with change
• Understanding and commitment to empowering services users
• Commitment to own professional and personal development
• Preferably hold a full UK driving licence

Qualifications:

• Willing to work towards NVQ3 or QCF Level 3 in Community Health and Wellbeing
• Basic Math’s and English Skills
• Good IT skills
• Good understanding of service provision in the care profession
• General office administrative duties – typing, letter writing, filing – keeping records and documented evidence.

Key Competencies:

• Working with others of a variety of different ages, needs and requirements
• Literature, information and materials (collateral) relating to health, care, education, welfare, employment, appropriate for different levels of health literacy and in a range of languages.
• Worker supervision and/or guidance.
• Small local budgets, ‘petty cash’, or being an authorised signatory for small payments within the scheme of delegation.
• Equipment and resources, such as supplying carbon monoxide monitors, using cholesterol testing kits, android or smart devices, laptops and secure file storage.