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- Leading a team of security staff whilst creating and maintaining a safe and secure environment for all guests, ensuring customers receive the best experience possible.
- Recruit, train, and develop your team to enhance the overall customer experience on park.
- Plan resource levels to ensure the park has the required level of security to enable a safe environment
- Carry out full and unbiased investigations, providing detailed reports and full handovers of any incidents, ensuring that all security activity has been recorded appropriately.
- Utilise team members to effectively patrol the park, providing a hi-visibility deterrent, monitoring noise levels, preventing and dealing with situations where necessary.
- Assist the General Manager with out of hours and evening support to effectively shut down the Complex at the end of the night.
- Reporting any concerns and co-operate with management to enable it to comply with its health and safety and safeguarding accountabilities.
- Current SIA license & full clean UK driving licence
- Experience managing a small team
- Excellent customer service skills & confident to communicate and influence.
- Ability to drive positive security culture within a team, and effectively manage and develop a team.
