Assistant Contracts Manager - Waste Management

Assistant Contracts Manager - Waste Management

North Kent

Salary up to £50,000 + company vehicle and benefits

Are you a results-oriented waste management professional with a passion for exceeding customer expectations and a strong commercial focus?

Our client, a well-established and successful company providing waste management services to a loyal client base in North Kent, is seeking a talented Assistant Contracts Manager to join their growing team.

In this key position, you will play a crucial role in supporting the Contracts Manager to ensure the smooth and efficient operation of their waste management contracts.

Responsibilities:

• Manage the day-to-day operations of the North Kent waste management contracts.
• Oversee data reporting and analysis, implementing electronic systems for efficient information management.
• Manage staff resources, including shift rotas, overtime allocation, and annual leave.
• Allocate and process tasks in the workshop, ensuring efficient scheduling and labour allocation.
• Coordinate all resources and activities to effectively meet customer requirements.
• Provide timely updates to customers and maintain clear and accurate communication channels.
• Control expenditure and manage the Profit and Loss account effectively.
• Identify and implement training opportunities to enhance staff skills.
• Provide performance feedback and manage staff accordingly.
• Act as the primary point of contact for customer representatives.
• Manage subcontractor relationships and ensure adherence to standards.
• Comply with all company and customer health, safety, and environmental policies.
• Schedule fleet maintenance and ensure compliance with relevant regulations.
• Continuously strive to improve business productivity and efficiency.
• Participate in corporate events to strengthen customer engagement and business development.

The ideal candidate for this role will have:

• Experience in the waste management sector, preferably with knowledge of waste recycling, transport planning, fleet control, and facilities management.
• Strong budgetary control and P&L management skills.
• Excellent customer service focus and a proven ability to build strong relationships.
• Commercial acumen and a solutions-oriented approach to problem-solving.
• Strong communication and interpersonal skills, with the ability to handle challenging situations effectively.
• In-depth knowledge of health and safety regulations.
• Ability to balance commercial, operational, and compliance factors to achieve profitability and customer satisfaction.