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Customer Sales Advisor

Reed
Posted 19 days ago, valid for 3 days
Location

Smethwick, West Midlands B676JP, England

Salary

£18,000 - £25,000 per annum

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Contract type

Full Time

Retirement Plan

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Job Title: Customer Sales Advisor
  • Experience Required: Experience in customer service
  • Salary: £27,000 to £30,000
  • Responsibilities include liaising with other departments, managing sales orders, handling customer queries, growing customer base, completing paperwork, arranging product deliveries, managing warranty issues, and undertaking ad-hoc duties
  • Desired Experience: Ability to work in a fast-paced environment, strong customer service skills, technical understanding of automotive components, and excellent organizational skills

Customer Sales Advisor

Are you a proactive and customer-focused individual with experience in customer service?

We are working with our client who are looking for a dedicated Customer Sales Advisor to join their team.

As a Customer Sales Advisor, you will play a crucial role in ensuring excellent customer experiences and driving sales growth.

Responsibilities:

  • Efficiently liaise with other departments to ensure seamless service delivery.
  • Manage sales orders for both counter and contract customers.
  • Handle customer queries professionally.
  • Assist in growing our customer base.
  • Provide accurate paperwork completion.
  • Arrange product deliveries and collections.
  • Manage warranty issues and claims.
  • Undertake ad-hoc duties as needed.

Desired Experience:

  • Ability to work in a fast paced environment with excellent attention to detail
  • Customer Service Skills: Strong communication and problem-solving abilities to address customer needs effectively.
  • Technical Understanding: Familiarity with automotive components and terminology.
  • Organisational Skills: Ability to manage paperwork, coordinate deliveries, and handle administrative tasks efficiently.

Compensation and Benefits:

  • Salary: £27,000 to £30,000 (experience-dependent).
  • Working Hours: 08:00 till 17:00 with ½ hour lunch & 08:30 till 17:30 (Alternate weeks)
  • Holiday Entitlement: 25 days plus bank holidays.
  • Excellent pension scheme

Apply now!

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.