- Manage incoming service requests and coordinate schedules for field teams
- Keep accurate records of client communications and service activities
- Handle a variety of administrative tasks including documentation and data entry
- Communicate professionally with clients, suppliers, and colleagues via phone and email
- Assist with invoicing and basic financial admin
- Support general office functions to help improve workflow and efficiency
- Strong organisational skills and the ability to multitask
- Comfortable with data entry and maintaining accurate records
- Professional and courteous communication skills
- Familiarity with standard office software and tools
- Previous experience in a service coordination, administrative, or support role is desirable
- Company pension scheme
- On-site parking or transport support