Property Management Officer

Job Title: Property Management Officer

Salary: £23,205 to £24,000

Location: Solihull

Hours: Monday to Friday, 8.30am to 5.00pm (one hour for lunch)

Hybrid working is available for all employees and can be tailored to suit the individual.

Description:

Would you like to be part of a values driven, award-winning business committed to employees wellbeing and passionate about creating a flexible and inclusive environment?

A well-established financial services Business with Platinum Investors in People accreditation are looking for a Property Management Officer to join their Property Management team.

In this role as a Property Management Officer you will manage properties on behalf of the appointed LPA receiver of rent in order to minimise losses. You will be communicating with tenants, managing agents and authorised third parties. Ideally you will possess excellent organisation and communication skills, and previous experience in property management would really be advantageous.

This company is renowned for employee retention and the benefits package that all employees receive is extensive. It includes generous holiday allowance, with a day off for your birthday, paid community volunteering, company-wide, profit-sharing bonus, pension plan - with employer contributions of up to 10% of your annual salary, life assurance and personal accident cover.

Key Duties:

• Careful and detailed analysis of valuations, rental value, actual and anticipated costs, tenant / property profiles and relevant mortgage account data to ensure the correct property strategy is recommended
• Manage own caseload, ensuring service level agreements, KPIs and the receiver’s objectives are achieved
• Proactively manage caseload costs through the monitoring and control of property / tenant related expenditure
• Proactively monitor tenant arrears and sales and lettings activity
• Identify and assist with the development and delivery of processes, procedures and training
• Assist with ensuring the necessary quality controls exist within the team and service standards are adhered to
• Handling and monitoring maintenance issues with the use of appointed third party contractors

Key Skills/Experience Required:

• Good customer service and excellent communications skills are essential
• Previous experience in the Receivership of Rent process is preferred but not essential
• Be capable of organising, prioritising and completing tasks within set timeframes
• Excellent written and verbal communication skills
• A good understanding of how to communicate with customers experiencing personal or financial difficulties
• Ability to make rational judgements from available information and analysis
• Ability to challenge business policies, processes and procedures in a constructive and effective manner
• Computer literate with good knowledge Microsoft Office applications

In return for your hard work, you will earn a salary of between £23,205 and £24,000 plus excellent benefits.

For more information, or to apply for this vacancy, please get in touch.

Morgan Parkes Recruitment Ltd operate in the UK and can only process applications from candidates who are currently eligible to live and work in the UK. We operate a strict equal opportunities policy.

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