Customs and Logistics Officer

An exciting opportunity for an experienced Customs & Logistics Officer to join a well-established and growing business based in Southampton. This permanent role offers the chance to manage end-to-end customs processes, liaise with freight forwarders, and ensure compliance with UK import/export regulations.

Client Details

Our client is a respected player in their sector, known for their global reach, operational excellence, and collaborative culture. Based in a modern office in Southampton, they offer a supportive working environment with a focus on professional growth and continuous improvement.

Description

The key responsibilities for the Customs and Logistics Officer role are:

• Manage all import and export customs documentation in compliance with UK and international regulations

• Liaise with freight forwarders, HMRC, and customs brokers to ensure smooth and timely shipments

• Monitor shipment schedules and proactively resolve any delays or customs issues

• Maintain accurate records of all customs transactions and related documentation

• Coordinate with internal teams including sales, warehouse, and finance to align on logistics requirements

• Ensure compliance with Incoterms and duty/tax regulations

• Prepare and submit Intrastat and other regulatory reports

• Support audits and provide customs data when required

• Keep up to date with changes in customs legislation and apply best practices accordingly

Profile

The successful candidate for the Customs and Logistics Officer role is someone with the following:

• Proven experience in a similar customs or logistics coordination role

• In-depth knowledge of UK customs procedures, import/export documentation, and Incoterms

• Strong attention to detail and ability to manage multiple priorities

• Confident communicator, able to liaise with internal stakeholders and external authorities

• Proficiency with logistics systems and Microsoft Office (especially Excel)

• Familiarity with freight terms, customs declarations, and international shipping requirements

• Ability to work independently and solve problems under time pressure

Job Offer

The candidate for the Customs and Logistics Officer role will receive:

• Competitive salary based on experience

• 25 days holiday plus bank holidays

• Pension scheme and performance-related bonus

• Opportunities for training and career development

• Modern office environment with free on-site parking

• Supportive and collaborative team culture