Telesales Team Leader

Telesales Team Leader - Full Time

Do you love food and selling and leading a team? Are you looking for an evening role?

Location: Totton, Southampton (onsite)

Hours:Evening Role - 37.5 hours per week

Shift Pattern:

Sunday 2.45pm - 11.15pm

Mon - Wed 4pm - 11.15pm

Harvest

Trading since 1995 Harvest Fine Foods was one of the largest Independent Food Service providers in the South of England. Having recently been acquired by Bidcorp, we now have all the opportunities of being owned by a Global organisation, whilst retaining our independence and family-run feel. With a broad clientele base covering restaurants, hotels, schools, hospitals, and many other sectors, we are renowned for offering first-class service levels to our customers. Our extensive product range includes high-quality butchery, chilled, and frozen, ambient, and fresh food, and a range of non-food sundries.

Harvest is now looking to recruit Evening Team Leader for our evening sales team.

We invite you to our website: www.harvestfinefoods.co.ukto get to know all things Harvest.

Role

Reporting to the Telesales Manager, your role within the Telesales team is to lead the evening shift team and work with colleagues to manage and process all customer orders and grow business through selling new categories and ranges. The function of the Telesales Team is to build relationships with existing customers, taking inbound and outbound telephone orders, retrieving and processing answerphone and email orders and upselling new products and ranges. You and your team will have sales targets and bonuses available to earn each month. You will work closely with other departments within the business including Warehouse and Transport with handovers & liaison with days teams in Telesales, Purchasing, Field Sales, and Accounts, to ensure the best possible experience is received by our customers.

Every day is different, you will learn something new. Changes in seasonal foods, chefs working with some foods you will never have heard of. Its exciting, its fun, and its different.

You

At Harvest, weTrustour colleagues to beCourageouslyPassionate about our products and customers. We are looking for someone who shares these values with the addition of these key skills:

We will provide full training it is essential you are:

• Passionate about food and sales
• Great attention to detail
• Fantastic communicator
• Confident in using IT equipment

It would be an advantage if you had any of:

• Experience in any hospitality setting as a team leader

Benefit

We offer a great working environment: competitive salary

• 31 days holiday, including Bank Holidays, pro rata for part-time
• Amazing discounts on our products
• Company pension scheme
• Free parking
• Paid volunteer time
• Ccompany events.