General Manager

Are you a hands-on leader with a passion for operational excellence?

Were looking for an experienced General Manager to oversee the day-to-day running of beautiful properties in Cornwall. You will be primarily based at one site, with operational oversight of two additional locations.

This is a varied and hands-on leadership role ideal for someone with a passion for creating exceptional experiences, a proven track record in multi-site management and have a background in boutique hotels or self-catering accommodation.

Each location offers something unique and your role will be to ensure the guest experience is seamless across them all. Youll also act as the main point of contact for property owners, ensuring long-term relationships are nurtured and expectations are consistently met.

Responsibilities for thisGeneral Manager Role:

• Leading the day-to-day operations, ensuring high standards in housekeeping, maintenance and guest services.
• Managing, coaching and inspiring a core team and seasonal staff to deliver first-class service
• Acting as a local ambassador, building relationships with nearby businesses, suppliers and the wider community
• Monitoring financial performance and site-level budgets, ensuring targets are met and exceeded
• Implement and monitor preventative maintenance plans
• Managing payroll, site expenses and operational reporting
• Representing the brand with integrity and professionalism, upholding quality at every level.

What Theyre Looking For:

• A background in hospitality, ideally boutique hotels or self-catering accommodation
• A natural leader with a passion for developing people and fostering strong team culture
• Commercially savvy with a proven ability to manage budgets, optimise performance and improve profitability
• Excellent organisational and communication skills
• A proactive mindset, solutions-focused, resilient under pressure and confident making decisions
• Full UK driving licence

Company Benefits

• Company pension?
• Birthday day off
• Everyday health cover
• Life assurance
• Cycle to work scheme

If youre passionate about creating memorable guest experiences and ready to lead a dedicated team across unique and beautiful properties, wed love to hear from you. Apply now!