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Customer Service Advisor - German Speaking

Advancing People
Posted 17 days ago, valid for 16 days
Location

St Neots, Cambridgeshire PE19, England

Salary

£23,500 per annum

Contract type

Full Time

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Sonic Summary

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  • Job Title: German Speaking Customer Service Advisor
  • Salary: £23,500 annually
  • Experience Required: Not specified
  • Responsibilities include receiving incoming calls, delivering high quality customer service, assisting with new customer's enquiries, processing orders, and being proactive in customer retention
  • Person specification includes fluency in German & English, strong customer focus, excellent communication skills, ability to work effectively in a team, good computer skills, and a positive attitude

Advancing People - Multilingual Recruitment Specialists are now recruiting for a German Speaking Customer Service Advisor for their client on a remote basis.

As a German Speaking Customer Service Administrator it will be your responsibility to work with clients primarily those based in the German speaking region and covering the English speaking markets, providing excellent customer service via phone or email and ensuring enquiries are dealt with in a prompt and professional manner.

Roles & Responsibilities:

  • Receive incoming calls
  • Deliver high quality customer service
  • Assist with new customer's enquiries
  • Process orders received via the telephone, fax, e-mail or internet
  • Be proactive in the area of Customer retention

Person Specification:

  • Fluent in German & English
  • Strong customer focus and professional approach
  • Excellent communication skills, both oral and written
  • Ability to work effectively as part of a team
  • Good computer skills
  • Positive "can do" attitude

This is a full time permanent position offering an annual salary of 23,500 + attractive company benefits

This is a remote / Work from home position. If successful you would need to commute to St.Neots, Cambridge once a month.

Apply now!

Advancing People - Multilingual Recruitment Specialists

Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.