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French-Speaking Customer Service Administrator
Location: Staines
Hourly Rate: £12.21 per hour
Hours: Full-time, Monday to Friday | 8:00 AM - 5:00 PM | 40 hours per week
Our client is seeking a proactive and detail-oriented French-Speaking Customer Service Administrator to join their dynamic team. This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys problem-solving, and takes pride in delivering exceptional service to customers across Europe.
Key Responsibilities:
- Accurately input, update, and maintain customer information and records.
- Provide professional and efficient support to European agencies in both French and English.
- Confidently use Microsoft Office applications, particularly Excel and PowerPoint.
- Investigate court summons and assist in reducing associated costs.
- Respond to customer queries promptly and professionally, ensuring high levels of satisfaction.
- Work independently to achieve daily performance and productivity targets.
- Consistently meet quality standards and maintain compliance with company procedures.
- Support the wider team with additional administrative duties as required.
Skills and Experience Required:
- Proficient with Windows 7 and Windows 10 operating systems.
- Strong sense of responsibility, commitment, and reliability.
- Fluent in French and English, both written and verbal.
- Excellent communication and organisational skills.
- A methodical, accurate, and solution-focused approach to tasks.
Click 'Apply Now' to take the next step in your career.
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