- Monitoring customer accounts and identifying overdue payments.
- Contacting customers via phone, email, and letters to ensure prompt payment.
- Negotiating payment plans and managing repayment schedules.
- Liaising with other departments to resolve payment issues.
- Maintaining up-to-date records of customer interactions and payment statuses.
- Preparing reports on outstanding debts and collections activities.
- Previous experience in am accounts receivable or credit control or similar financial role.
- Strong communication and negotiation skills.
- Excellent attention to detail and ability to manage multiple accounts.
- Proficiency in using financial software and MS Office applications.
- Ability to work independently and as part of a team.
- Access to a car is desired due to the office location and occasional travel requirements.
- Competitive salary up to £26,000 per annum.
- Supportive and dynamic work environment.
- Discounts on major retailers.
- Private health and dental care.