Hospitality Team Member - Live In

About Us

Victoria Square and the Orangery Restaurant is an award winning Visit Scotland and AA 5-star rated restaurant with rooms. Our aim is to provide our guests with the best of Scottish hospitality whilst maintaining the highest standards in what we offer in both accommodation and dining. Our small team take pride in what they deliver, which is why we are consistently one of the top rated accommodation and restaurant businesses in the Stirling area.

About You

You will have:

• A passion for providing high quality customer service in a hospitality environment.
• Relevant experience in a front facing hospitality role, but above all be eager to learn and develop your skills in the industry.
• A desire for a long-term opportunity and be keen to contribute to the development and growth of the business.
• Good team skills
• High degrees of reliability and a willingness to 'muck in' where needed across the business (we are a small business so versatility is key).
• Have excellent verbal and written communication skills
• Have some basic computing skills
• Have a positive work ethic and be prepared to work variable hours.
• Bring enthusiasm, integrity and positivity to our team.

We would be particularly interested in candidates with one or more of the following:

• Experience in housekeeping
• Previous experience in a fine dining environment
• Bar experience or knowledge of wines and spirits
• Cooking skills

The Role

There is considerable flexibility to tailor the role to the experience of the successful candidate. However, as part of a small team the post holder will need to be able to work flexibly across several areas in the business, including reception, restaurant and housekeeping. Depending upon experience and needs of the business, responsibilities could include a mix of the following:

• Supporting our lunch, afternoon tea and evening dining service - depending upon experience this could include leading front of house service
• Supporting breakfast service
• Supporting Housekeeping in turnover and cleaning of rooms and common areas.
• Preparing drinks
• Liaising and working closely with the kitchen
• Welcoming and receiving guests
• Dealing with guest enquiries, including sharing in the out of hours cover
• Breakfast cook (this would be experience dependent)
• Sharing the out of hours on-call (due to this the role is strictly a live-in position).

Benefits

• Great opportunity to learn about the different facets of hospitality, including support in relevant training opportunities.
• Potential to grow and benefit as the business grows
• Salary negotiable based on experience (the salary shown is the gross equivalent before deduction of accommodation costs).
• Share of tips/service charge.
• Enrolment in company pension scheme. 
• Spacious and excellent quality ensuite accommodation.

Applying

Please apply with your CV and tell us in a cover letter why you are the right candidate; references will be required. No time wasters please, genuine applicants only. Only those interested in a long-term commitment need apply.