- Data input
- Working to strict deadlines to meet the company's standard
- Call customers to discuss their application requirements
- management of records.
- General Administration
- Processing purchase orders and service provider payments
- Working on our in-house systems and applications and utilising all Microsoft office products
- Database management and record keeping
- Liaising with internal colleagues, contractors, local authority and customers
- Production of documentation/work instructions
- Identifying new and improving current processes to support our colleagues and customers
- Building strong relationships across our teams
- Team Working Skills
- Planning & Organising Skills
- Time Management skills
- Knowledge of IT systems and data inputting
- Communication and customer service skills
- A dynamic and proactive mind set, ability to respond to the needs of our customers
- Qualifications & Attributes
- Customer service experience
- Previous experience of working with in an office environment.
- Minimum qualification of 5 GCSEs at grades 4/C or above OR NVQ L2
- Strong IT skills including Microsoft Office