Customer Services Administrator

We are currently looking for a Customer Services Administrator to join our team based in Cheadle, Staffordshire. You will join us on a full time, permanent basis and will receive a competitive salary plus benefits.

Established in 1979, Tungate has grown to become one of the foremost companies in the UK within our market sector. Our dedication to excellence and customer satisfaction has propelled us to the forefront of the industry.

In return as our Customer Services Administrator, we can offer you a competitive salary along with:

• Contributory pension scheme
• Company sick pay scheme
• Life cover
• 26 days holiday plus bank holidays
• Modern working environment
• Full Training given + opportunities for career progression

About the Customer Services Administrator role:

Are you an experienced, organised, and professional communicator? Tungate, a leading supplier of printed products to a wide range of industries , is seeking a talented individual to join our team as a Customer Services Administrator.

This is a wide ranging role, both working at your desk and on your feet within our customer services office and its connected offices / warehouse.

Key responsibilities as our Customer Services Administrator:

• Providing exceptional customer service through effective communication channels
• Handling customer inquiries and resolving issues promptly and efficiently
• Managing customer accounts and ensuring accurate and up-to-date information
• Collaborating with internal teams to ensure seamless order processing and delivery
• Maintaining documentation and records related to customer interactions

Our ideal Customer Services Administrator will have:

• Previous experience in customer service or administrative roles
• Strong organizational skills and attention to detail
• Excellent communication skills, both written and verbal
• Ability to multitask and prioritize tasks effectively
• Proficiency in relevant computer applications (e.g., Microsoft Office suite and excel)

Closing Date: Friday 26th September 2026

If you would like to join our team as our new Customer Services Administrator then please click ‘apply’ today – don’t miss out, we would love to hear from you!